Even the best leaders have blind spots. No matter how successful or confident a leader may be, there are likely to be areas for development and behaviours that limit their career progress or ability to truly excel. These blind spots can manifest in any area…
When Times are Tough, Service Matters Most…More Than Ever… There seems to be a constant stream of bad news at the moment. In the course of a few short months, we lost our respected and much-loved Queen, we’ve had two new PMs, the Pound took…
It’s the little things that count How often do you hear your employees say, “Thank God it’s Monday!” Not too often, I bet. Which is a pity, because let’s face it, we spend most of our lives at work. So why not make it a…
If you don’t take care of your customers, your competitor will! Relying on too few customers can leave you vulnerable – losing just one could mean a cash flow crisis. But by consistently making an effort to bring in new business, you’ll reduce your risk…
What, I’m no longer just the boss? Coaching business owners focused on growing their business, it’s inevitable that some of these owners find themselves leading teams as the business expands. It’s a natural progression. And it’s always interesting to witness that moment when they realise…
What you measure you manage There’s no doubt about it, the economic climate is putting everyone under a lot of pressure. Which is why it’s more important than ever where you invest your money and energy in your business, and that you see some sort…
High performing teams drive high performing businesses Whether you have 10 members of staff or 1000, you need to create a high performance team if you want to make a real success of your business. And I know of no better tool for getting the…
Not all marketing is digital. It’s so easy in this digital age to focus too much of our marketing attention on our online activities. Social media, websites, google ads. The list goes on. But if your online marketing activities are not delivering the results, then…
“Everyone needs a coach. It doesn’t matter whether you’re a basketball player, a tennis player, a gymnast or a bridge player.” – Bill Gates Now, obviously, as a business coach, I think every business owner can benefit from one of our coaching programmes, whether one-on-one or as…
I may be direct but….. You know, recently one of my clients commented that I was very direct, but they saw this as a real positive thing, a unique selling point of sorts. Well, I don’t know if I’d go that far, but I do…
Never have enough marketing budget? Marketing takes money. So it’s important to make sure you max your marketing budget. Which for many small business owners just never seems enough. Here are some hints for making the most of your marketing budget: ● Test and measure…
Some people plan to be business owners; others come into it via circumstance, maybe because of a redundancy or a need for more flexibility around family responsibilities. However they turn to it, it is usually with the idea of relying on their industry expertise to…
