Conflict is inevitable in any workplace, but it’s how you handle it that can make all the difference.
Now, while you may not like conflict, many of us don’t after all, it’s important to recognise that conflict isn’t always a bad thing. In fact, it can be a sign of healthy disagreement and diverse perspectives. However, if that conflict is left unresolved, it can escalate and become detrimental to the team and the business as a whole.
So, what can you do to address conflict in a productive way? Here are a few tips:
- Promote open communication. Create an environment where team members feel comfortable expressing their concerns and ideas. Encourage active listening and avoid interrupting or dismissing others’ perspectives.
- Identify the root cause of the conflict. Take the time to understand the underlying issues and motivations behind the conflict. Ask questions and seek to understand each person’s point of view.
- Find common ground. Look for areas of agreement or shared goals that can help bring the team together. Identify potential compromises or solutions that can satisfy everyone’s needs.
- Collaborate on a resolution. Work together as a team to find a solution that everyone can support. Be willing to make concessions and find creative solutions to move past the conflict.
Managing conflict in a small business team can be challenging, but with the right strategies, it can also be an opportunity for growth and learning. By encouraging open communication, understanding the root cause of the conflict, finding common ground, and collaborating on a resolution, you can help your team move forward in a productive and positive way.
Is team really a challenge for you? Take our quick 3 minute Next Level Assessment Quiz to find out, and then book your complimentary coaching session to chat about the results and how to take things forward in your business.
