Creating value for your clients Being in business can be tough and no more so than in this challenging economic climate. Often, it is just simply not enough to offer great customer service. Customers are looking for more for their money every day. They are…
Creating Raving Fans Raving fans are customers who are so over the moon with your business and the service you provide that they will not only tell all their friends and colleagues about you but, actually bring them to you and help you make sales…
The Genesis of Magic: Harnessing the Power of Inspirational Leadership in Team Management Inspirational leadership is an art that resonates differently with each individual. What propels one person to their peak performance may starkly contrast with what motivates another to unlock their full potential. Yet,…
