Creating value for your clients Being in business can be tough and no more so than in this challenging economic climate. Often, it is just simply not enough to offer great customer service. Customers are looking for more for their money every day. They are…
Creating Raving Fans Raving fans are customers who are so over the moon with your business and the service you provide that they will not only tell all their friends and colleagues about you but, actually bring them to you and help you make sales…
How to get your customers to talk to you Owning a small business can be tough. There are so many things to worry about, like getting customers, keeping up with the competition, and making sure your employees are happy. But you know what? One of…
