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I remember the exact moment I knew it was time to hire my first employee. Like many entrepreneurs, I found myself thinking, “I just need another…me.” It’s a pivotal moment in any business owner’s journey when you realise it’s time to expand your team. That…

Power of AI for Small Businesses

At ActionCOACH Bury St Edmunds, we often explore how AI can enhance our workflows. As a small team, we’ve found AI tools like and ChatGPT and Copy AI invaluable for streamlining tasks, accessing information, and saving time. In this blog post, we’ll explain how you…

Colourful smiley faces to celebrate world wellbeing week.

Put Yourself at the Top of Your To-Do List In celebration of World Wellbeing Week (a global awareness event set up by Wellbeing World), I asked the ActionCOACH Bury St Edmunds team for their top tips to look after our wellbeing at work. Read this…

2024 business trends to navigate

Navigating Business Trends in 2024: A Guide for Small Businesses As 2024 progresses, the landscape for small businesses is laden with both formidable challenges and unprecedented opportunities. This article by Salesforce references a survey conducted by Slack that sheds light on the concerns of small business owners, with a…

Personality Profiling in Communication

In the intricate landscape of business, effective communication is not one-size-fits-all. To truly harness the power of communication, you must understand the unique perspectives, preferences, and tendencies of the individuals you’re engaging with. If you can master the art of communicating with diverse personalities, you…

External communication for business growth

In the ever-evolving landscape of business, customers are the heartbeat of your enterprise. To thrive in today’s market, it’s essential to not only deliver exceptional products or services but also to master the art of external communication with customers. We can’t emphasise enough the importance…

Effective internal communications for business growth

Internal Communication within Your Team A well-oiled internal communication system within your team is the bedrock of a successful business. Effective team communication isn’t just about exchanging words; it’s about encouraging a culture of collaboration, mutual understanding, and shared goals. The Role of Leadership in…

Why communication doesn't work

Common Barriers to Effective Communication Effective communication is essential for success in both personal and professional life. However, there are common barriers that can hinder communication. Let’s explore some of those barriers and practical examples of how to overcome them: Cultural Barriers: In a multicultural…

Why is effective communication important in business

Why is communication important in business? Communication is the glue that holds a small business together. It’s the catalyst that propels ideas, builds relationships, and drives growth. For your team, it’s not just about talking; it’s about sharing ideas, fostering teamwork, and aligning everyone with…

Coaching didn't work for me

When it comes to coaching, finding the right coach is like finding the perfect partner. Let’s imagine you’re a business owner, and you’ve had a less than stellar experience with a coach in the past. What went wrong? Maybe you didn’t put the time in,…

Feedback central to customer satisfaction and continuous improvement

You know you need to, but do you know how? Knowing you need to deliver an exceptional service does not necessarily translate into knowing how to. For that, there are a few fundamental areas that businesses should consider incorporating into their customer approach; strategies that…

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